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Terms of service

Terms and Conditions
  1. Scope
    The following terms and conditions apply to all orders via our online shop.

  2. Contract partner, conclusion of contract
    The purchase contract is concluded with lakrem.store
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation email.

  1. Contract language, contract text storage
    The languages ​​available for the conclusion of the contract are German and English. We save the text of the contract and send you the order data and our terms and conditions by email. You can see the text of the contract in our customer login.

  2. Terms of delivery
    Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs under the offers.
We only deliver by mail. Unfortunately, it is not possible to collect the goods yourself.

We do not deliver to packing stations.

  1. Payment
    The following payment methods are generally available in our shop:
  • Paypal
  • Credit card
  • Bank transfer

  1. Retention of title
    The goods remain our property until full payment.

  2. Transport damage
    If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and please contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

  3. Warranty and guarantees
    Unless otherwise expressly agreed below, the statutory right to liability for defects applies.
    The limitation period for claims for defects is one year from delivery of the goods for used items. The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
  • in the event of injury to life, limb or health,
  • in the event of intentional or grossly negligent breach of duty and fraudulent intent,
  • in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
  • as part of a guarantee promise, if agreed or
  • as far as the area of ​​application of the Product Liability Act is open.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: You can reach us at info@lakrem.store

  1. Liability
    We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents
  • in the event of injury to life, limb or health,
  • in the event of intentional or grossly negligent breach of duty,
  • for guarantee promises, if agreed, or
  • as far as the area of ​​application of the Product Liability Act is open
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is based on the limited to the damage foreseeable upon conclusion of the contract, the occurrence of which must typically be expected. For the rest, claims for damages are excluded.
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